Delivery information

Every order is packed and sent from our own warehouse in Mirfield, West Yorkshire.

UK delivery

Service Delivery time Price
Standard UK delivery 2–3 working days FREE on every order
Express UK delivery Faster delivery, choose it at checkout £6.99

Each product page shows an estimated delivery date before you add the item to your basket. Working days are Monday to Friday, not counting bank holidays.

Same day dispatch

Orders placed before 3pm (UK time) on a working day are dispatched the same day. Orders placed after 3pm, at the weekend or on a bank holiday go out on the next working day.

Where we deliver

At the moment we deliver to UK addresses only.

Tracking your order

When your order ships, we'll email you a confirmation, with a tracking link if the service includes one. You can also check your orders at any time in your account.

Please check your address

Once a parcel has been dispatched, we can't redirect it, so please check your delivery address carefully at checkout. If you spot a mistake, contact us straight away and we'll do our best to correct it before the parcel goes out.

Late, missing or damaged parcels

If your order hasn't arrived within the estimated time, or it arrives damaged, please contact us with your order number and we'll sort it out.

See also: Returns & refunds · FAQs